Insured Patients
Requirements
If you are covered by private medical insurance, please ensure that you have contacted your insurance company prior to your admission.​
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We require your policy number, as well as a claim number authorising your treatment. In some instances, we require a letter of guarantee from your insurance stating they are covering the costs.
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It is vital that you confirm cover before you commit yourself to treatment.
Insurance
Full insurance details must be given to the clinic registration staff at or before the time of admission for direct settlement.
Payment
Should your insurers, sponsors or guarantors decline or delay the payment, you will be invoiced for immediate settlement.
Responsibility
While the clinic will invoice your insurance company directly, it is your responsibility to ensure that claims are processed promptly.
Shortfall
​​​Please be aware you are responsible should there be any financial shortfall between what your insurer has agreed and your final invoice.
