Feedback & Complaints
We are committed to delivering safe, high-quality, cost-effective healthcare. We will do our best to ensure the time you spend in our healthcare facilities is as comfortable as possible and to provide you with excellent personal and professional care. We therefore appreciate all feedback regarding the care and service that you, your family or others experienced during your visit and we explain below how we deal with concerns or complaints you may wish to raise.
Ways to Leave Feedback
We Value your Feedback
Whether you are a patient, relative or a visitor to one of our facilities, we want to ensure that your experience is a positive one.
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We value all feedback following your visit to one of our facilities. We ask that if you do encounter any problems, however small, you let us know. We are continually striving to improve our service and care, and your comments and feedback are invaluable in helping us to do this.
Feedback Guidance
If you have concerns or a complaint regarding your data or would like to make a subject access request, please email our team at enquiries@regentsparkhealthcare.com who will be able to advise you further.
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Private patient complaints: If you are a private patient receiving care, please download the Private Patient Complaints Guide for making complaints.
Our Complaints Procedure
