Dorset Heart Clinic
The Royal Bournemouth Hospital
1st Floor – East Wing
Castle Lane East
If you are an NHS patient, or calling with regard to an NHS appointment please call: 0300 0196134
Patient Support Team
The Dorset Heart Clinic has a dedicated patient support team that aims to provide our patients with a smooth and stress-free experience.
The team is organised to engage with patients and manage all the important issues involved in their outpatient investigations or inpatient treatment.
What you tell us matters. At Dorset Heart Clinic our aim is to give you the best possible experience whilst you undergo your diagnosis or treatment.
Our staff are committed to providing you with the highest level of service and care in a way that meets your individual needs. To this end, we regularly review our services to see where and how we can make improvements.
Your feedback makes a vital contribution to these improvements.
If you have any suggestions or complaints, we provide a leaflet that tells you how to make them and what action we will take.
Please park in any of the visitor car parks. You will be provided with a free parking voucher at the end of your visit or stay.
Directions to our outpatient clinic:
Our outpatient clinic is located in CIU (Cardiac Interventional Unit) on the first floor of the East Wing at the Royal Bournemouth Hospital. From the main hospital entrance, please ascend the stairs or take the lift to the first floor of the East Wing and follow the signs for the Dorset Heart Clinic. At the end of the corridor, you will see a sign to the entrance of the Dorset Heart Clinic on the right-hand side. You will be greeted at our reception desk during normal working hours.
Directions to the ‘Regents Park Suite’, our invase cardiology services suite:
We are located on the first floor of the East Wing at the Royal Bournemouth Hospital on Ward 23 within the main cardiology department. From the main hospital entrance, please ascend the stairs or take the lift to the first floor of the East Wing and follow the signs for the Dorset Heart Clinic. At the end of the corridor, you will see a sign to the entrance of Ward 23 on the right-hand side. You will be greeted by the nursing team and escorted to your private room.
Fast-track your appointment
We believe the best cardiac care can only be achieved by the best cardiologists in their fields, working together, for you and your heart. Our consultants are able to offer appointments throughout the week and at weekends.