Business & Admin Office

Business & Admin Office

Helen Chapman, Operations Manager

Helen has been Operations Manager for the Dorset Heart Clinic since 2019. She has a wealth of operational experience in private healthcare gathered across two decades of managing and growing healthcare services. Previous to joining us she held the role of regional operations manager for the Harley Medical Group with responsibility for nine private cosmetic surgery clinics, working extensively in London's Harley Street for groups of surgeons. Helen recently completed a masters degree in healthcare leadership and management and is the CQC Registered Manager for the Dorset Heart Clinic.

Joanna Krata, Patient Administration

Joanna Krata joined our admin team in 2017. She is responsible for all aspects of the private patient journey from initial contact through to arranging consultations and diagnostic tests through to booking cath lab procedures. Joanna brings a wealth of previous customer service experience from both the hospitality and healthcare sectors. She is passionate about ensuring the patient experience at the Dorset Heart Clinic is of the highest quality. In her spare time Joanna enjoys walking and deepening her understanding of English history through visiting National Trust properties.

Adam Beetham, Finance Manager

Adam became Finance Manager for the Dorset Heart Clinic in 2019. He has a strong background in financial accounting as well as providing operational & commercial support. As well managing day-to-day finance operations, he is an expert in the preparation of long range plans and assisting the Executive Board with strategic decision making. He is ACCA qualified with an Honours Degree in Accounting and Finance. Adam also holds Masters Degree in Management and Finance from Southampton Business School. Adam is a strong sportsman having represented England in Rugby at under 16’s, West of England under 18’s and England Students. He is also a regional Shot Put champion 2006-2008 and a cricket enthusiast. He currently plays for Lymington CC and a number of invitational teams; he has also represented Dorset CC.

Medical Advisory Committee

Dorset Heart Clinic has a Medical Advisory Committee (MAC) to ensure we achieve and maintain medical excellence across all our services. All medical practitioners that operate with us must complete a strict application process to apply for practising privileges and be part of our MAC. These practice privileges must be renewed annually. The MAC which offers guidance and advice on all areas of clinical practice and meets at regular quarterly intervals through the course of the year. The MAC has a robust clinical governance strategy with appointed leads for clinical governance and clinical audit. The MAC also reports into the Royal Bournemouth & Christchurch Hospitals NHS Foundation Trust (RBCH) Clinical Governance committees. This ensures robust controls are always in place for the quality and effectiveness of care we deliver. Our clinical director is Dr Jehnagir Din who also holds the position of clinical director of the cardiology department at RBCH. This closely joined governance and reporting structure helps to ensure clinical safety is maintained across all our services.

Executive Management Board

Dorset Heart Clinic is an innovative partnership between the Royal Bournemouth & Christchurch Hospitals NHS Foundation Trust (RBCH) and Regent’s Park Healthcare (RPH). The partnership is led by an Executive Management Board (EMB) comprising senior executive directors from each organisation. RBCH is represented by Mr Pete Papworth, Chief Financial Officer of RBCH and Dr Anil Ohri, Chief Executive of RPH. The EMB meets at quarterly intervals and provides strategic, financial and operational steer to the partnership.

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