Business & Admin Office

Business Office

Theresa Mulberry

Theresa is our Registered Manager at Dorset Heart Clinic. She has been working in the health and social care sector for more than 15 years and has a wealth of experience in risk, compliance and relationship building. She also has a proven track record as a CQC Registered Manager. Theresa is experienced in managing high performing teams, whilst supporting the core vision, mission and values of the heart clinic. She is passionate about putting patients first, improving patient pathways and ensuring a gold-standard of customer service. Theresa holds a BSc in Social Care and degree level qualifications in Learning Disabilities and Adult Nursing. She prides herself in being an approachable and knowledgeable people leader with strong communication skills.

Tim Gurney

Tim is our Senior Private Patient Administrator at Dorset Heart Clinic. He is responsible for all aspects of the private patient journey from initial contact through to arranging consultations and diagnostic tests through to booking cath lab procedures. Tim has worked in the NHS and private sector and brings a wealth of previous customer service experience from both the airline industry and healthcare sectors. Tim is passionate about ensuring the patient experience at the Dorset Heart Clinic is of the highest quality. He is particularly expert at co-ordinating complex booking arrangements for our international patients.

New Administrator

We are excited to have just appointed an excellent new administrator who will be joining Dorset Heart Clinic in December 2022. More details to follow.

Hayleigh Giles

Hayleigh is lead financial accountant. She is responsible for the day-to-day financial management of Dorset Heart Clinic. She holds a Masters of Science degree in Green Economy and is passionate about injecting sustainability into everyday life. Alongside her financial duties, she is heading up our company's drive towards greener and more environmentally friendly policies.

She is currently preparing a four year 'save our planet strategy' which aims to ensure we are carbon neutral by 2025. In her spare time, Hayleigh volunteers as the treasurer of her local pub, enjoys walking her dog Ziggy and exercising her tarantula.

Jacob Chalker

Jacob is HR & Payroll Analyst. Jacob joined the team in 2021 having developed his skills by working in the private healthcare human resources sector over a number of years.

He is very passionate about providing quality patient care. He is responsible for the day-to-day running of the human resources and payroll functions across the business as well as being responsible for various operational areas which include logistical support.

Jacob is a talented musician playing in multiple bands and can often be found 'gigging' at various events around the Dorset area in his weekends.

Adam Beetham, Head of Finance

Adam joined Dorset Heart Clinic in 2019, in his role as Head of Finance he leads the group finance function. He is responsible for the audit, budgeting, financial performance and financial planning. Adam has extensive expertise in corporate and commercial strategy, revenue management, optimisation and cost reduction. He is responsible for the clinics relationships and commercial arrangements with insurers and other business partners; Adam also supports international patients coming to the UK for treatment. Adam is a Chartered Accountant and holds an honours degree in Accountancy and Finance, a Masters Degree in Economic Development and recently completed a post-graduate Diploma in High Dimensional Data Analysis with Harvard University.

Medical Advisory Committee

Dorset Heart Clinic has a Medical Advisory Committee (MAC) to ensure we achieve and maintain medical excellence across all our services. All medical practitioners that operate with us must complete a strict application process to apply for practising privileges and be part of our MAC. These practising privileges must be renewed annually in keeping with guidelines set out by the Medical Practitioners Assurance Framework.T The MAC offers guidance and advice on all areas of clinical practice and meets at quarterly intervals through the course of the year. The MAC has a robust clinical governance strategy with appointed leads for clinical governance and clinical audit. The MAC also reports into the University Hospitals Dorset NHS Foundation Trust (UHD) Clinical Governance committees. This ensures robust controls are always in place for the quality and effectiveness of care we deliver. Our clinical director is Dr Jehangir Din who also holds the position of clinical director of the cardiology department at UHD. This clinical oversight with joined audit, governance and reporting structures ensures that national minimal clinical standards are always being met and patient safety is prioritised and maintained across all our services. All consultant cardiologists based at Royal Bournemouth & Poole hospitals have practising privileges with Dorset Heart Clinic. We also have visiting consultant cardiologists from Salisbury and Dorchester.

Executive Management Board

Dorset Heart Clinic is the trading name for Dorset Heart Clinic LLP. The LLP is an award-winning partnership between University Hospitals Dorset NHS Foundation Trust (UHD) and Regent’s Park Healthcare (RPH). The partnership is led by an Executive Management Board (EMB) comprising senior executive directors from each organisation. UHD is represented by Mr Pete Papworth, Chief Financial Officer of UHD and Dr Anil Ohri, Chief Executive of RPH. The EMB meets quarterly and provides governance, strategic, financial and operational steer to the partnership. The partnership was incorporated on 21 November 2016.

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